Introduction
365 Pizza & Restaurant ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our online ordering platform.
By placing an order or creating an account on our website, you agree to the practices described in this policy.
Information We Collect
We collect the following types of information:
- Account Information: Name, email address, and password when you create an account
- Order Information: Items ordered, delivery address, phone number, and payment method type
- Location Data: Delivery address you provide during checkout
- Device Information: Browser type and IP address for security purposes
- Social Login: If you sign in with Google or Facebook, we receive your name, email, and profile picture from those services
How We Use Your Information
We use your information to:
- Process and deliver your food orders
- Send order confirmations and status updates via email
- Maintain your order history in your account
- Improve our services and menu offerings
- Prevent fraudulent orders and ensure security
- Comply with applicable Canadian laws and regulations
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
- Delivery: Your name, address, and phone number with our delivery staff
- Payment Processing: With our payment processor to complete transactions
- Legal Requirements: When required by Canadian law or court order
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
Order records may be retained for up to 7 years as required by Canadian tax and business laws.
Your Rights (PIPEDA — Canada)
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Withdraw consent for non-essential data use
- Request deletion of your personal data
- File a complaint with the Office of the Privacy Commissioner of Canada
Cookies
Our website uses essential cookies to maintain your session and shopping cart. We do not use tracking or advertising cookies. By using our website, you consent to our use of essential cookies.
Third-Party Services
Our website uses the following third-party services which have their own privacy policies:
- Google Sign-In — Google Privacy Policy
- Facebook Login — Meta Privacy Policy
- Stripe — Payment processing
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
📞 +1 403-525-7878
📧 info@365pizzaandrestaurant.com
📍 66A 8 St NW, Medicine Hat, AB T1A 6P1